The phone rings at the busiest moment
Every call you can't pick up may be a customer lost.
AI-powered customer communication
Your brand's digital assistant, answering 24/7.
Sagel answers the messages and calls that reach you on WhatsApp, Telegram, Messenger, phone and email. It answers questions, records requests in your calendar, keeps customer details in one panel and keeps you informed.
- Answers 24/7
- In your customer's language
- GDPR compliant
R
Sample RestaurantWhatsApp
Live example Hi, we'd like a table for 4 on Saturday evening. How much is the tasting menu?
Hello! Our tasting menu is ₺2,450 per person. On Saturday we have tables at 19:00 and 21:00.
19:00, please.
We take a ₺2,000 deposit to confirm. You can pay here: Secure payment link →
Payment received, thank you. Your table for 4 on Saturday at 19:00 is confirmed.
Deposit received · Added to calendar
Sound familiar?
Messages arrive from everywhere, and there's never enough time to reply.
Night-time messages wait until morning
While they wait for an answer, customers turn to someone else.
The same questions every day
How much is it? Are you available? When do you open? Your team types the same answers over and over.
With Sagel
A digital assistant that never sleeps joins your team.
Whatever channel or language your customers use, it answers – then takes the appointment, order, enrolment or request and records it in your system.
24/7always-on replies
8communication channels
5panel languages
1panel for all your customers
How it works
From message to result in three steps
New message
01
The customer writes or calls
Via WhatsApp, Messenger, phone, email or your website.
Any room for 4 on Saturday?
Yes! We have tables at 19:00 and 21:00.
02
Sagel replies
It answers questions, checks availability and sends a deposit link if needed.
SAT24
Saturday · 19:00Elif K. · 4 people Added to calendar
03
It lands in your calendar
The customer gets a confirmation, and you see the appointment, order or request in your panel instantly.
Channels
Wherever your customers reach out
Every channel feeds one assistant, and every record lands in one panel.
Dashboard
Everything in front of you the moment you log in
Whatever the channel, every record lands in the same calendar and list. Conversations, customers, campaigns and reports live in the same place.
Explore all features
Calendar & daily list
Month, week or agenda view, synced with Google Calendar.
Works with your team
Hands conversations to your team when needed and takes them back afterwards.
Customer cards
Every customer's contact details and history on one card.
Campaigns
Send email and WhatsApp campaigns to customers who opted in.
Reports
See how many conversations turned into results – or just ask the panel.
Your website
Pages, orders, payments and announcements in the same panel.
Who is it for?
For every business that talks to its customers
Appointments, enrolments, orders or bookings – Sagel speaks your industry's language and adapts to your workflow.
Clinics & healthcare
Appointments, doctor and specialist schedules, reminders.
Schools & courses
Enrolment requests, parent questions, class and group schedules.
Restaurants & hospitality
Floor and table plans, set menus, deposit tracking.
Transfers & tours
Route and price calculation, vehicle and driver assignment, four currencies.
Beauty, spa & wellness
Service- and staff-based appointments, individual working hours.
Service businesses
FAQs, quote and information requests, handover to your team.
What you gain
Fewer missed customers, a calmer team
01
Fewer missed requests
Every request is answered – at night, at weekends or at peak times.
02
Customers don't wait
They get an answer right away, in their own language.
03
Your team can focus
Repetitive questions and data entry are left to the assistant.
04
Fewer empty slots
Reminders, confirmations and deposits reduce no-shows.
References
Businesses across industries talk to their customers with Sagel.
How we get started
We set it up together
- 1
We get to know you
We talk about your business, your channels and your rules.
- 2
We train the assistant
We teach the assistant your services, prices, hours and rules.
- 3
We connect your channels
We connect WhatsApp, Messenger, email, phone and your web form.
- 4
We test and go live
We test together and go live, show your team how it works and keep supporting you afterwards.
- KVKK & GDPR compliant
- On-premise option for the phone assistant
Let's build your brand's digital assistant together.
In a short call we'll learn about your business and show you live what Sagel can do for you.