No. Sagel is a digital assistant that handles any request from your customers: it answers questions, takes appointments, enrolments, orders or bookings, and hands the conversation to your team when needed. Any business that talks to its customers can use it – from restaurants and clinics to schools and transfer companies.
WhatsApp, Messenger, Telegram, email, phone, an online booking form, your website and API. All channels connect to the same assistant, and every record lands in the same calendar and list.
It connects to your existing phone line, so your number stays the same. It talks naturally with callers and takes appointments and bookings in different languages. The line is never busy – calls are answered at peak times and at midnight alike.
Sagel replies in the customer's language, and you read the conversation translated in your panel. The panel itself is available in Turkish, English, German, Spanish and Greek.
The assistant only uses the information you give it, and you decide what it must never promise. If something comes up it doesn't know, or the customer asks for a person, it hands the conversation to your team – and takes it back with one click when you're done.
Sagel connects to your own software and booking platforms via API, to Google Calendar in one click, and to your accounting via DIA. Every record lands in the same calendar and the same customer list, without manual exports.
Yes. Your data is processed in line with KVKK and GDPR – details are in our Privacy Policy. For the phone assistant there is also an option to run the system on your own server, so recordings never leave it.
We set it up together: we talk through your business and rules, train the assistant, connect your channels, then test together and go live. We show your team how it works and keep supporting you afterwards.