Services, menus & prices
Upload your service list or menu as a PDF, or type it in.
Product
One assistant, eight channels, one panel.
Sagel talks to your customers on every channel, turns requests into records and brings your whole operation into one panel. Take a closer look at each part below.
WhatsAppMessengerTelegramEmailPhoneOnline formWebsite & API
Channels
Wherever your customers reach out
Every channel feeds one assistant, and every record lands in one panel.
Channel 1 · WhatsApp
24/7 answers on the most-used channel
- The customer messages your business number; Sagel replies within seconds, on your behalf.
- It quotes prices, sends a payment link if a deposit is needed and confirms once paid.
- Setup: your WhatsApp Business number is connected via Infobip, with step-by-step guidance in the panel.
R
Sample RestaurantBusiness account
Hi, we'd like a table for 4 on Saturday evening. How much is the tasting menu?
Hello! Our tasting menu is ₺2,450 per person. On Saturday we have tables at 19:00 and 21:00.
19:00, please.
We take a ₺2,000 deposit to confirm. You can pay here: Secure payment link →
Payment received, thank you. Your table for 4 on Saturday at 19:00 is confirmed.
Sample conversation · Restaurant
Training the assistant
Sagel knows your business as well as you describe it
Hours & closed days
Opening hours, public holidays, special closures.
Deposit rules
When to ask for a deposit and which link to send.
Special requests
Dietary options, pets, cancellation policies and more.
Confirmation mode
The assistant confirms right away or waits for your approval.
Boundaries
You decide what the assistant must never promise.
When something changes, just update the form in the panel.
Alongside your team
Hands the conversation to your team when needed
Hands over
If a customer asks for a person, or something comes up the assistant doesn't know, the conversation passes to you.
Takes back
When you're done, one click hands it back to the assistant.
Highlights what matters
Flag urgent and follow-up conversations and pin them to the top.
Conversations
Elif K.WhatsApp · Group menu
With teamMark T.Telegram · Transfer, tomorrow 14:30
TransferAnna S.Email · Course enrolment
UrgentMurat D.Phone · Dental check-up
AppointmentDashboard
See how busy each day is at a glance
- Month, week or agenda view; filter by room, session and status.
- Add bookings made by phone or in person with “New event”.
- Manage closed days and date ranges here.
- Connect your Google Calendar in one click.
Daily list
All of today's records in one list
- Time, party size, source channel, status and payment at a glance.
- Click a record to jump straight to the conversation.
- New records are flagged and you're notified instantly.
- Confirm or cancel from here; the system warns you about double bookings.
Today's records24
Confirmed21
People today86
| Time | Name | People | Source | Status | Payment |
|---|---|---|---|---|---|
| 09:30 | Elif Kaya | 1 | Confirmed | Deposit | |
| 11:00 | Mark Taylor | 2 | Phone | Confirmed | Paid |
| 14:30 | Ayşe Demir | 6 | Online form | Pending | Unpaid |
| 16:00 | Hans Weber | 3 | Telegram | Confirmed | Paid |
Sample view
Customer side
Your customers stay informed at every step
Confirmation message
Sent as soon as the record is created, in your own words.
Digital ticket
Customers reschedule or cancel with a single link.
Reminders
Up to three reminders, at times you choose.
Customer confirmation
Optionally, customers must confirm – otherwise the record cancels itself.
Your appointment is confirmedSample Clinic
- Date
- 24 October 2026
- Time
- 10:30
- Specialist
- Dr. Selin A.
- Service
- Dental check-up
ChangeCancel
Your customers
Every customer on one card
Customer card
Contact details and history together. Phone, email, WhatsApp, Telegram and Messenger on the same card.
Import from Excel
Upload your existing customer list with a ready-made template – duplicates are skipped.
Consent-based messaging
Marketing consent is recorded, with separate email and WhatsApp permissions.
Marketing & campaigns
Invite your customers back
- Send email and WhatsApp campaigns: new services, special days, season openings.
- Three steps: write, preview and send yourself a test, send.
- Send now or schedule for later.
- Only goes to customers who opted in; an unsubscribe option is added automatically.
- See how many WhatsApp messages were delivered and read.
1 Write2 Test3 Send
WhatsApp preview
Hi Elif, our autumn offer starts this weekend. Shall we save you an appointment?
UnsubscribeDelivered236
Read191
Sample view
Reports
See how much work the assistant does
How many conversations?
By channel and date
How many converted?
Without your team lifting a finger
How many were handed over?
Including those that converted afterwards
Conversation summaries
A short summary and topic for each conversation
Ask the panel
How many appointments do we have tomorrow?
No need to dig through reports. Type your question and the assistant answers from your own data.
Website management
Your website, in the same panel
- Connect your website to Sagel: orders, payments and content in one place.
- See each order's payment: deposit or full, completed or not.
- Edit page texts per language; manage products with prices and images.
- Announcement pop-ups with date range, image and button link.
- Preview first, publish when ready. Days you close in Sagel close on your site too.
Main websiteActive
| Order | Customer | Amount | Payment |
|---|---|---|---|
| #1042 | Laura M. | 3.200 ₺ | Deposit · Paid |
| #1041 | Can Y. | 1.450 ₺ | Full payment · Paid |
| #1040 | Sofia R. | 2.800 ₺ | Awaiting 3D Secure |
| #1039 | Ali K. | 900 ₺ | Failed |
Sample view
Industry modules
Screens shaped around your business
For clinics and service businesses
- Define your services – the assistant only books those.
- Assign services to each staff member; the assistant suggests them by name.
- Individual working hours and days off.
- The day's schedule on one screen: who, when, which service.
Today · Doctor schedule9 appointments
Dr. Selin A.
09:30Examination
11:00Dental cleaning
14:30Examination
Dr. Murat K.
10:00Root canal
13:00Open
Uzm. Deniz T.
09:00Dental cleaning
15:00Whitening
Card colour shows the service.
Sample view
Management
Run your business from anywhere
Desktop & mobile
From the web panel or the Android app, with instant notifications for new records.
Team accounts
Every employee gets their own login; you decide who sees which page.
Multiple locations
Manage all locations from one account and switch between them easily.
Panel in five languages
Turkish, English, German, Spanish and Greek.
Other systems
Connects to your own software via API and to your accounting via DIA.
Data security
Your data is stored encrypted and processed in line with KVKK and GDPR.
Let's build your brand's digital assistant together.
In a short call we'll learn about your business and show you live what Sagel can do for you.